AppleCare Premium

  • Product Code: APPCAR15
  • Manufacturers #: M8830ZM/C
  • Availability: 1 in stock
  • Manufacturers Logo
  • £472.12
  • £401.80 exc. VAT
AppleCare Premium

Description

Product Features
Type - Extended service agreement
Service Included - Parts and labour
Full Contract Period - 3 years
Location - On Site
Service Availability -Business hours
Response Time - 4 hours
Help & Support
FAQs
Returns Policy

To keep your Xserve and Xserve RAID systems up and running, Apple offers the AppleCare Premium Service and Support Plan. If you experience a problem, whether a hardware failure or a software configuration issue, Apple's dedicated Server Technical Support team will help diagnose problems and work to get your systems back online quickly. And because Apple hardware and software are uniquely integrated, there's only one AppleCare number to call. With the AppleCare Premium Service and Support Plan - and other world-class AppleCare products - you'll get responsive and reliable technical support for your critical deployments.

AppleCare Premium - Extended service agreement - parts and labour - 3 years - on-site - business hours - 4 h

Specifications

Overview

Manufacturer's Part Number: M8830ZM/C
Response Time: 4 hours
Type: Extended service agreement
Service Availability: Business hours
Product Description: AppleCare Premium - extended service agreement - 3 years - on-site
Full Contract Period: 3 years
Service Included: Parts and labour
Location: On-site

General

Type: Extended service agreement
Service Included: Parts and labour
Location: On-site
Full Contract Period: 3 years
Response Time: 4 hours
Service Availability: Business hours

Details

Service & Support Details:
  • Technical support - phone consulting - 3 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday
  • Product info support - e-mail consulting - 3 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday
  • Product info support - web knowledge base access - 3 years
  • Extended service agreement - parts and labour - 3 years - on-site - response time: 4 hours - availability: business hours
  • Extended service agreement - parts and labour - 3 years - on-site - response time: next day - availability: after business hours
  • Technical support - remote monitoring - 3 years

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